When contacting the customer support team, customer will encounter two options. Customer Service EmailĬontacting Juno customer service by email may be the best option, but you may have to search through the online FAQs before submitting your question. There are various social media pages for Juno, but none are associated with the Internet service provider. This option could be ideal for people traveling, but heavy Internet users will want to choose a different option. The free plan sounds like a great idea, but there are limited connection numbers and customers are only allowed 10 hours online per month. United Online IncAttn: Juno Customer Service21301 Burbank BlvdWoodland Hills, CA 91367 Official WebsiteĪll current service plans, including the free ISP plan, are listed on the official Juno website at. The address is for the mother company responsible for Juno – United Online Inc. We checked a few other information sources and finally stumbled on the corporate address and phone number. We checked privacy statement and terms and conditions pages for an address to the Juno corporate office or Juno customer service. The customer service line is open from 8 AM to 2 AM ET daily. Customers can call within 30 days of signing up for free technical support, but after that time they will pay $1.95 per minute to speak with a customer service representative. However, there is a sales phone number and various other ways to contact an agent. The contact information listed on the Help page does not include a customer service phone number.
Click here to leave a comment about your customer service experience.Ĭontacting Juno customer service by phone does not appear to be the first choice for Juno.
Since that time Juno has changed a bit, offering faster Internet connections, but there is still the free option for customers with a phone line. The connection required a phone line and was sketchy at best, but customers flocked to Juno because free was free. The company took off early in the Internet game because they offered a FREE Internet connection option in some areas. Juno is an Internet service provider or ISP.
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